Returns and Refund policy

Refunds, returns, and exchanges

If you have any questions, please feel free to contact me. I do not accept returns due to the concern for avian diseases and the reason why every toy is made, stored and shipped from a bird-free workshop. To keep our workshop bird-free, we can't accept returns. HOWEVER, if there is an issue with your order, please contact us immediately so we can make it right. Please email us,, as soon as possible and I we will try our best to make things right. 

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at