Returns and Refund policy

Refunds, returns, and exchanges

If you have any questions, please feel free to contact me. I do not accept returns due to the concern for avian diseases and the reason why every toy is made, stored and shipped from a bird-free workshop. To keep our workshop bird-free, we can't accept returns. HOWEVER, if there is an issue with your order, please contact us immediately so we can make it right. Please email us, pds.contactus@gmail.com, as soon as possible and I we will try our best to make things right. 

In the event that your order arrives damaged in any way, please email us as soon as possible at pds.contactus@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at pds.contactus@gmail.com.