Returns and Refund policy

Refunds, returns, and exchanges

All sales are final. We do not accept returns or exchanges.

Due to avian disease prevention, all toys are made, stored, and shipped from a bird-free workshop. To maintain a bird-free environment, returned items cannot be accepted under any circumstances.

If your order arrives damaged, please contact us immediately with your order number and a photo of the item’s condition. We do not accept returns, but we will review damage claims and, if confirmed, may offer a replacement or other resolution at our discretion.

For questions, contact us at pds.contactus@gmail.com